Shipping policy

Orders are typically processed within 1–3 business days after payment is successfully confirmed. Processing times may be longer during holidays, promotions, or periods of high order volume.

Estimated delivery times depend on the customer’s location and the shipping method selected at checkout. Delivery estimates are provided for guidance and are not guaranteed.

Once your order has been shipped, you will receive a shipping confirmation and tracking information when tracking is available.

Customers are responsible for entering a complete and accurate shipping address. Please contact us as soon as possible if you notice an address mistake, as we may not be able to change the address after the order has shipped.

Shipping delays caused by carriers, customs, weather conditions, incorrect addresses, or other circumstances outside our reasonable control may occur. We will assist customers with shipping-related issues whenever possible.

For lost, damaged, or incorrect deliveries, please contact us through our Contact Us page or customer support email with your order number and relevant photos or information so we can investigate the issue.